The Hacinco Hotel staff are available 24/7 and can assist with booking tours and tickets. Hotel facilities include meeting rooms, a concierge and a business centre. Business amenities at the hotel include function rooms. In addition to a dry cleaning service and a laundry service, the hotel also features a safe-deposit box and a security guard.

Less than 10 minutes drive away are some great places of interest such as the Friendship Cultural Palace, Flag Tower of Hanoi and Ba Dinh Square, and conveniently there is free private parking on site at the Hacinco Hotel should you require it. The hotel is within a 10 minute walk to National Cinema Center and within a 20 minute walk is Giang Vo Exhibition Center. Internet access is available for guests wishing to remain connected during their stay. Hanoi city centre is within an easy 10 minute drive. Hanoi Temple of Literature, Lenin Park and Hanoi Stadium are a 10 minute drive from the hotel.